Products That
Ship Revenue.
I build data-rich platforms where AI-powered experiences scale reliably. From personalization APIs serving 33M+ users to DevOps infrastructure at IBM, I ship systems that move numbers.
Where I Have Built
Four companies across product, platform, and engineering. Each role added a layer the next one needed.
Consulting as fractional PM, instrumenting analytics foundations from scratch and redesigning growth funnels for early-stage clients.
- Built end-to-end GA4 event taxonomy; surfaced activation drop-off that drove roadmap prioritization
- Defined personas and behavioral tracking, leading to a 5x increase in course signups and $100K new revenue
- Redesigned homepage and onboarding flows, resulting in 18% higher trial-to-signup conversion
- Improved sales outreach productivity 5x through streamlined funnel instrumentation
Led AI-powered personalization platform for 33M+ subscribers. Redesigned the recommendation API, migrated observability infrastructure, and overhauled content publishing workflows.
- Redesigned personalization API across 20+ endpoints; behavioral signals drove +10% session length and 6% churn reduction
- Directed AppDynamics to Datadog migration across 15+ engineering teams; 95%+ alert fidelity, zero production incidents
- Redesigned Contentful publishing workflows, cutting content publish time from 6 hours to 3 hours
- Defended approximately $15M in annualized subscriber revenue
Owned product roadmap for a stakeholder relationship management SaaS. Led discovery, PRD writing, and CRM redesign using empathy mapping, MVP canvassing, and competitive research.
- CRM redesign delivered $100K in cost savings and 25% faster booking velocity
- 30% improvement in user satisfaction; 20% reduction in support tickets
- Ran strategy workshops with business owners to surface key pain points
Built CI/CD and high-availability infrastructure for IBM Cloud Infrastructure Center serving regulated financial-services and healthcare workloads.
- CI/CD pipelines increased deployment frequency 20%; compressed release cycles from 3 weeks to 2 weeks
- Automated HA infrastructure using Ansible, HAProxy, Memcached, RabbitMQ, and OpenStack, achieving 99%+ SLOs
- Built Jenkins monitoring dashboard in React/Node.js; reduced pipeline diagnosis time approximately 40%
Selected Work
Case studies and artifacts from across my career.
Led personalization and platform infrastructure for web and mobile apps serving 33M+ subscribers. Translated behavioral signals into AI-powered recommendations and directed a cross-functional observability migration.
Redesigned the content personalization API across 20+ endpoints for 33M+ subscribers. Behavioral signals including skip patterns, repeat plays, and time-of-day context were translated into dynamic recommendations that increased session length and defended annualized subscription revenue.
Directed a cross-functional platform initiative to migrate system monitoring across 15+ engineering teams under a hard license deadline. Ported 95%+ of mission-critical alerts with zero production incidents, establishing a unified monitoring foundation for AI-backed systems.
Redesigned Contentful publishing workflows for editorial and programming teams, eliminating manual handoffs between algorithmic and human curation. Reduced publishing time from 6 hours to 3 hours, enabling real-time trending content launches.
Owned product roadmap for a stakeholder relationship management SaaS. Facilitated design and strategy workshops using empathy mapping, journey mapping, and MVP canvassing.
Developed and executed a strategic product roadmap for a stakeholder relationship management tool. Designed mock-ups and ideated workshops with a business owner to revamp their customer check-in process. Artifacts include Miro boards covering discovery work, user personas, and journey maps.

Produced mobile wireframe prototypes covering key user flows: account creation, Strongholds (stakeholder boards), org charts in both traditional and relational views, and team member persona view. Wireframes were used to validate product direction with business owners before development.
Led customer and competitive research, translating insights into PRDs that drove a CRM redesign. Delivered $100K in cost savings, 25% faster booking, and a measurable competitive advantage through better feature differentiation identified during win/loss analysis.
Led the development of Build, Test, and Prod CI/CD pipelines for IBM Cloud Infrastructure Center, reducing release cycles and improving deployment success rates for enterprise financial and healthcare customers.
Developed over 11 Ansible playbooks to automate the deployment of a High Availability datacenter for IBM Cloud Infrastructure Center. Automating configuration of HAProxy, Memcached, RabbitMQ, and OpenStack components allowed clients to render environments fully highly available with a single playbook run.
Built an internal monitoring and observability dashboard for Jenkins pipelines using React, Node.js, and MongoDB. Enabled real-time tracking of pipeline benchmarks, node health, and disk utilization, reducing pipeline failure diagnosis time by approximately 40% and improving system uptime by 20%.
Infrastructure provisioning work contributed to IBM's open source Ansible collections. Stack: Ansible, OpenStack, OCP.
View on GitHub →Crowdsourced food locator iOS app built while learning to code. Think Yelp meets Waze. StreetEats lets large groups find late-night food when regular establishments are closed. Open source at github.com/kevanlucc/StreetEats.

Language: Swift 4.0
Database: Google Firebase with CocoaPods
Authentication: Google OAuth
Repository: github.com/kevanlucc/StreetEats
The app supports two primary user experiences: a normal user experience for discovering and sharing street food locations, and a login user experience for authenticated users. Real-time crowdsourced data lets friends coordinate late-night food runs efficiently.
First place at Antler's health-tech hackathon. Led product strategy and built a prototype for AI-powered middleware converting non-standard healthcare APIs to FHIR. Presented to VCs. Concept reduces EHR onboarding from 6 months to weeks.
Healthcare data interoperability is broken. Non-standard APIs from disparate EHR systems create integration bottlenecks that delay patient care and cost providers months of onboarding time. Our AI-powered middleware automatically converts non-standard healthcare API responses to FHIR format, cutting onboarding from 6 months to weeks. Product strategy, scoping, and prototype built during the hackathon and presented to Antler and Startery VCs.
Services
Fractional PM and product consulting for teams that need platform and AI product expertise without a full-time hire. I embed, ship, and leave things better than I found them.
Embedded fractional PM for API-first and platform teams. I own the roadmap, run discovery, write specs, and coordinate with engineering to ship infrastructure products that scale.
- API product strategy and roadmap
- PRD and spec writing
- Engineering team coordination
- Technical feasibility assessment
- OKR and metric definition
For teams with no analytics foundation or broken funnels. I build the event taxonomy, instrument the tracking, and surface the insights that drive roadmap decisions.
- GA4 event taxonomy design
- Activation and funnel analysis
- Dashboard and metric reporting
- A/B testing framework setup
- Onboarding and conversion optimization
Product strategy for teams building AI features or integrating LLMs into existing platforms. From evaluation frameworks to user-facing feature specs.
- AI feature scoping and specs
- LLM evaluation frameworks
- Personalization strategy
- AI prototype building
- ML experiment design
Structured discovery for teams before or during product development. I run the workshops, map the journeys, and synthesize insights into a clear product direction.
- Stakeholder and user interviews
- Empathy and journey mapping
- MVP canvassing workshops
- Competitive landscape analysis
- Opportunity framing and prioritization
For engineering organizations that need a PM who understands infrastructure. I bridge the gap between DevOps and product, defining SLOs and owning observability platform migrations.
- Observability platform assessment
- SLO and SLA definition
- Monitoring migration planning
- On-call and incident workflow design
- Datadog and tooling strategy
Specialized consulting for health tech teams working on API interoperability, EHR integration, or AI-powered clinical workflows. Backed by hands-on hackathon and research experience.
- FHIR and HL7 API strategy
- EHR integration scoping
- Clinical workflow product specs
- Regulatory constraint mapping
- AI middleware product design
I work with early-stage companies and growth-stage teams on a fractional or project basis. If what I do matches what you need, reach out and we can talk through it.
Kevan Lucchini
Platform and AI Product Manager based in New York. Background in DevOps and infrastructure. Currently consulting through Brixia.
I started at IBM as a DevOps engineer, building CI/CD pipelines, automating high-availability infrastructure, and living inside Ansible and OpenStack. That technical foundation is what separates me from most PMs: I can read the architecture, have real conversations with engineers, and make tradeoffs that hold up under scrutiny.
At SiriusXM, I moved into product and led personalization for the mobile and web platform serving 33M+ subscribers. I restructured event ingestion, ran ML experiments with data engineering, and shipped a full API redesign in 8 months, defending $15M in annualized revenue while meeting a hard observability migration deadline.
Now consulting as a fractional PM through Brixia and going deep on AI products. Completed Reforge's AI Evals and AI Prototyping tracks, building with Claude Code and Cursor. I focus on AI, fintech, and health tech where the technical complexity is real and the work matters.
I speak English and Italian natively, studied Economics at SUNY Purchase, and completed a computer science diploma in Brescia, Italy.
If something here resonates, or you want to talk shop about AI products, platform engineering, or health tech, feel free to reach out.
- BA Economics, SUNY Purchase
- Holberton School, Software Engineering
- IIS Castelli Brescia, Computer Science
- Reforge: AI Evals (Apr 2026)
- Reforge: AI Prototyping (Mar 2026)
- Reforge: Product Analytics (Apr 2025)
- IBM Developer Certified
- English, Native
- Italian, Native / Bilingual
- AI and Machine Learning Products
- Fintech Platforms
- Health Tech and FHIR APIs